ServiceNow

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Course Overview

Our comprehensive course provides in-depth training on ServiceNow platform. Learn IT service management, automation, and customization. Gain hands-on experience through real-world projects. Get expert guidance and mentorship. Earn a recognized certification. Enhance your career prospects with sought-after ServiceNow skills. Suitable for beginners and experienced professionals.

What You'll Learn?

𝐌𝐚𝐬𝐭𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐍𝐨𝐰 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: Learn ITSM, automation, and customization to become a ServiceNow expert. Boost your career prospects.
𝐇𝐚𝐧𝐝𝐬-𝐨𝐧 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: Gain practical skills through real-world projects. Apply ServiceNow techniques to solve business challenges.
𝐄𝐱𝐩𝐞𝐫𝐭 𝐌𝐞𝐧𝐭𝐨𝐫𝐬𝐡𝐢𝐩: Receive guidance from industry professionals. Learn best practices and enhance your ServiceNow proficiency.
𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲-𝐑𝐞𝐜𝐨𝐠𝐧𝐢𝐳𝐞𝐝 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Earn a valuable certification, validating your ServiceNow skills. Stand out in the job market.
𝐓𝐡𝐫𝐢𝐯𝐢𝐧𝐠 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲: Join a supportive network of ServiceNow enthusiasts. Collaborate, share knowledge, and stay updated."

Requirements
Materials Included

Basic computer literacy and familiarity with computer systems.
No prior ServiceNow experience is required, but familiarity with IT service management concepts is helpful.
A computer with a stable internet connection.

24 Hours of Sessions
Flexible Schedules
24/7 Lifetime Support
Certification Oriented Curriculum
FREE Demo on Request
One-on-One Doubt Clearing
Real-time Project Use cases

Course Content

ServiceNow development and customization: including workflows, forms, UI policies, and ACLs.
ServiceNow integrations: integrating ServiceNow with other third-party tools and systems.
IT Service Management (ITSM): understanding the ITSM processes in ServiceNow such as Incident Management, Problem Management, Change Management, and Request Management.
Asset Management: managing assets and tracking their lifecycle in ServiceNow.
Service Catalog: configuring and managing the Service Catalog in ServiceNow.
Performance Analytics: configuring, managing and leveraging ServiceNow performance analytics for better data-driven decision making.
Reporting: Creating and managing ServiceNow reports, dashboards, and data visualizations.
Scripting and automation: using scripting languages such as JavaScript to automate tasks and customize workflows in ServiceNow.
ServiceNow Security Management: understanding and configuring ServiceNow Security Management features such as Access Control and Roles.
Service Portal: building custom portals and widgets for ServiceNow end-users.

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